Question 1

Do you take my insurance?

Accepted Answer

This is our most popular question, and we get it! You spend ALOT of money on your health insurance, and you want to use it for everything you can! We accept Medicare, Blue Cross Blue Shield, United Healthcare, Cigna, Aetna and Baylor Scott and White Health Plans. We also are a cash-pay clinic. We charge a flat rate for each session for cash pay patients.

Question 2

Do you take walk-ins?

Accepted Answer

Unfortunately no. We do not take walk in appointments in order to ensure YOU the BEST possible care.  We take our schedule very seriously in order to provide you with the time you need. We require scheduled appointments.
 
Please call our front desk to get scheduled or use the make an appointment link at the top of the page.

Question 3

Do I need a doctor's prescription to see you?

Accepted Answer

NO!
 
In the state of Texas you no longer need a doctors referral to see a physical therapist! Call and get scheduled and we will take care of the rest!
 
See our Facebook or Instagram post about why this is AWESOME NEWS!

Question 4

How long will I come to therapy?

Accepted Answer

Anywhere from 6 to 8 weeks in general or until the physical therapist and patient decide otherwise.

Question 5

What are your hours of operation?

Accepted Answer

Monday – Thursday 7:00am to 6:00pm
Friday 7:00am to 3:00pm
Closed Saturday and Sunday

Question 6

What should I wear?

Accepted Answer

We recommend workout attire clothing that allows you to move freely (workout shorts, loose exercise pants, sweats, t-shirts.) Please keep appropriate attire for common exercise spaces. Also, we recommend exercise shoes. Something that you can be active in (support and cushion feet) tennis shoes, gym shoes, etc.

Question 7

How do you handle my Information?

Accepted Answer

We follow all HIPPA guideline's and take your privacy seriously.

PRIVACY POLICY
This Privacy Policy describes Legacy Physical Therapy and Wellness’ policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and
how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the
collection and use of information in accordance with this Privacy Policy.
Legacy Physical Therapy and Wellness is committed to safeguarding the privacy of our users. We want to assure you that
we do not share your personal information with third parties. This privacy policy outlines how we
collect, use, and protect the information you provide to us.
INFORMATION COLLECTION:
We collect only the information necessary to provide and improve our services. This may include your
name, email address and phone number. We do not sell, rent, or share this information with any third
parties.
HOW WE USE YOUR INFORMATION:
The information collected is used solely for communicating with you as the intended party. We do not
share your information with external parties for marketing or any other purposes. Additionally, no
mobile or messaging consent information will be shared with third parties/affiliates for
marketing/promotional purposes. All the above categories exclude text messaging originator opt-in
data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
• To provide and maintain our service, including to monitor the usage of our service.
• To manage your Account: to manage your registration as a user of the Service. The Personal
Data you provide can give you access to different functionalities of the Service that are
available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the
purchase contract for the products, items or services you have purchased or of any other
contract with us through the Service.
• To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of
electronic communication, such as a mobile application's push notifications regarding
updates or informative communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for their
implementation.
• To provide you with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.

All messages you send through the Service, whether to us or other users, are stored on our servers.
Legacy physical Therapy and Wellness employs servers and services owned by third parties to retain these messages.
DISCLOSURE OF YOUR INFORMATION
Legacy Physical Therapy and Wellness does not share any client data with third parties for marketing, promotional
purposes, or any other purposes. Your personal information is kept confidential and is not disclosed
to any outside organizations, except as required by law or with your explicit consent. We may disclose
your personal Information under the following limited circumstances:
• We have obtained your consent.
• We need to enforce our Terms of Service.
• We share information with partners or affiliates that have signed non-disclosure agreements
with us only to provide you with a specific service.
• We may provide such information to a company controlled by or under common control with
Legacy Physical Therapy and Wellness for any purpose allowed by this Policy.
• We respond to subpoenas, court orders, or legal processes, or to establish or exercise our
legal rights, or the legal rights of others, or defend against legal claims.
• When we believe it is necessary to disclose Personal Information to investigate, prevent, or
take action regarding illegal activities, suspected fraud, potential threats to anyone’s
physical safety, violations of Legacy Physical Therapy and Wellness Terms of Service, or as otherwise required by
law.
• We transfer Personal Information about you if Legacy Physical Therapy and Wellness or its assets are acquired by
or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such
as the total number of people who used the Service in a specific month or the total number of
messages sent during a particular period.
INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in locations outside of your state,
province, country, or other governmental jurisdiction where the data protection laws may differ from
those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with
this Policy, regardless of where it is processed.
DATA RETENTION
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this
Policy unless a longer retention period is required or permitted by law. We will also retain and use your
Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our
agreements.

COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies
are small text files placed on your device to collect information about your activity on the Service. You
can control the use of cookies through your browser settings, but disabling cookies may limit your
ability to use certain features of the page or Service.

YOUR CHOICES:
You have the right to access, correct, or delete your information. If you have any concerns or
questions about your data, please contact us at 817-756-5366
Policy Changes:
We may update our privacy policy from time to time. Any changes will be communicated to you, and
your continued use of our services implies your acceptance of the updated policy. By using our
services, you agree to the terms outlined in this privacy policy.
Last updated: 2/26/2025

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